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EWA
Request Management

Streamline your approval workflows with confidence

Build multi-step approval workflows, route requests to the right people, track SLAs, and maintain complete audit trails. From leave requests to multi-million dollar procurement approvals.

EWA Requests Dashboard showing approval workflows, request statuses, and team management

Features

Everything you need to manage approvals

A comprehensive platform built for enterprises that demand structure, security, and speed.

Multi-Step Workflows

Build sequential or parallel approval flows with unlimited steps. Assign approvers by role, department, or specific users with SLA tracking.

Role-Based Access Control

Fine-grained permissions system with custom roles. Control who can create, approve, view, export, and manage every aspect of the platform.

Real-Time Notifications

Instant push notifications and email alerts for every workflow event. Never miss a pending approval or status update again.

Custom Request Types

Build any form with our flexible field builder — text, numbers, dates, dropdowns, file uploads, currency amounts, and more.

Approval Delegation

Going on vacation? Delegate your approvals to a colleague with time-based delegations that automatically activate and expire.

Dashboards & Analytics

Role-specific dashboards for employees, managers, executives, and admins. Track request volume, approval rates, and team performance.

SLA & Escalation

Set deadlines for every approval step. Configure auto-approval on timeout or escalate to managers when deadlines approach.

Workflow Versioning

Requests lock to the workflow version at submission time. Update workflows safely without affecting in-flight requests.

Branded Email Notifications

Customizable email templates with your company logo, colors, and branding. Professional communications for every workflow event.

Multi-Tenant Architecture

Complete data isolation between organizations. Each company gets their own workspace with custom settings, branding, and configurations.

Full Audit Trail

Every action is logged with who, what, when, and from where. Before/after change tracking for complete compliance and accountability.

Data Export & Reports

Export requests and user data to CSV. Generate PDF reports for audits. Permission-controlled exports ensure data security.

How It Works

From request to resolution in four simple steps

No complex setup. No training needed. Get your first workflow running in minutes.

01

Create a Request

Choose from pre-built templates or custom forms. Fill in details, attach documents, set priority levels, and save as draft or submit directly.

  • 9+ request type templates
  • Custom field builder
  • File attachments
  • Priority levels
02

Automatic Routing

Requests are automatically routed through configured approval workflows. Each step can target specific users, managers, department heads, or role-based groups.

  • Multi-step workflows
  • Smart approver routing
  • SLA deadlines
  • Email notifications
03

Review & Approve

Approvers review requests with full context. Approve, reject with comments, or delegate to colleagues. Parallel and majority voting modes available.

  • One-click approvals
  • Rejection with comments
  • Delegation support
  • Majority voting
04

Track & Report

Monitor everything from role-specific dashboards. Complete audit trails, exportable reports, and real-time analytics keep your organization informed.

  • Role-based dashboards
  • Full audit trail
  • CSV/PDF export
  • Real-time analytics

Use Cases

Built for every department

9 pre-built templates covering the most common enterprise workflows. Customize or create your own.

Leave Requests

Pre-built template

Employees submit annual or sick leave with date ranges. Managers approve with a single click.

Workflow

EmployeeManagerAuto-confirmed

Ready to streamline your approval process?

Start your 14-day free trial today. No credit card required.